# CrewAI Community Support

**URL:** https://community.crewai.com/c/community-support/7.md

[Latest](https://community.crewai.com/latest.md) · [Categories](https://community.crewai.com/categories.md) · [Tags](https://community.crewai.com/tags.md)

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## [Guidelines for Creating a Helpful Post on the CrewAI Forum](https://community.crewai.com/t/guidelines-for-creating-a-helpful-post-on-the-crewai-forum/5738)

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**Author:** [@tonykipkemboi](https://community.crewai.com/u/tonykipkemboi)\
**Replies:** 1\
**Last updated:** [July 31, 2026, 9:08pm UTC](https://community.crewai.com/t/guidelines-for-creating-a-helpful-post-on-the-crewai-forum/5738 "2026-07-31T21:08:53Z")

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We’re so glad you’ve found the CrewAI forum! :star\_struck: Here are some guidelines to help you craft a thoughtful post that will receive helpful answers: 1. Search First Use the search bar to see if someone has previo…

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## [About the CrewAI Community Support category](https://community.crewai.com/t/about-the-crewai-community-support-category/15)

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**Author:** [@matt](https://community.crewai.com/u/matt)\
**Replies:** 0\
**Last updated:** [September 6, 2024, 10:18am UTC](https://community.crewai.com/t/about-the-crewai-community-support-category/15 "2024-09-06T10:18:15Z")

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This channel is dedicated to providing you a way to request troubleshooting support for your CrewAI projects from the CrewAI community. Please keep discussions focused on troubleshooting & support. Off-topic conversatio…

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## [How to pass paraemeters (e.g. max\_results for TavilySearch) to built-in tools in JSON/JSONC agent files?](https://community.crewai.com/t/how-to-pass-paraemeters-e-g-max-results-for-tavilysearch-to-built-in-tools-in-json-jsonc-agent-files/7845)

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**Author:** [@BecayeSoft](https://community.crewai.com/u/BecayeSoft)\
**Replies:** 0\
**Last updated:** [September 28, 2026, 1:15am UTC](https://community.crewai.com/t/how-to-pass-paraemeters-e-g-max-results-for-tavilysearch-to-built-in-tools-in-json-jsonc-agent-files/7845 "2026-09-28T01:15:37Z")

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I’m building a crew with the JSON-first approach (crew.jsonc + agents/\*.jsonc) on crewai 1.15.22 and want to configure a built-in tool per agent. I couldn’t find this in the docs. Goal: give two agents different TavilyS…

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## [CrewAI AMP: valid POST /kickoff returns 401 after required-input validation, no execution created](https://community.crewai.com/t/crewai-amp-valid-post-kickoff-returns-401-after-required-input-validation-no-execution-created/7826)

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**Author:** [@Quang\_Doan\_Ngoc](https://community.crewai.com/u/Quang_Doan_Ngoc)\
**Replies:** 1\
**Last updated:** [September 23, 2026, 1:46pm UTC](https://community.crewai.com/t/crewai-amp-valid-post-kickoff-returns-401-after-required-input-validation-no-execution-created/7826 "2026-09-23T13:46:35Z")

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Hi CrewAI community, I’m troubleshooting a production AMP deployment where authentication and input validation both work, but a fully populated /kickoff request returns HTTP 401 before any execution is created. Environ…

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## [MCP configuration in JSONC first approach](https://community.crewai.com/t/mcp-configuration-in-jsonc-first-approach/7800)

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**Author:** [@Rohith\_King](https://community.crewai.com/u/Rohith_King)\
**Replies:** 0\
**Last updated:** [September 15, 2026, 4:58pm UTC](https://community.crewai.com/t/mcp-configuration-in-jsonc-first-approach/7800 "2026-09-15T16:58:50Z")

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I’m having some difficulty understanding how MCPs should be configured with the JSONC-first approach. The current MCP documentation primarily demonstrates the Python API, but it’s not clear how the same configuration sh…

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## [How are you handling agent spending limits in production crews?](https://community.crewai.com/t/how-are-you-handling-agent-spending-limits-in-production-crews/7568)

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**Author:** [@Billionaire664](https://community.crewai.com/u/Billionaire664)\
**Replies:** 4\
**Last updated:** [August 21, 2026, 10:47am UTC](https://community.crewai.com/t/how-are-you-handling-agent-spending-limits-in-production-crews/7568 "2026-08-21T10:47:08Z")

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Running a crew in production and realizing there’s no native way to cap what a crew spends before it runs. The problem isn’t visibility — I can see costs after the fact. The problem is enforcement. If a task loops or …

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## [Can AI Agents help small businesses answer repetitive customer questions?](https://community.crewai.com/t/can-ai-agents-help-small-businesses-answer-repetitive-customer-questions/7673)

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**Author:** [@Matthewjon](https://community.crewai.com/u/Matthewjon)\
**Replies:** 3\
**Last updated:** [September 15, 2026, 5:09pm UTC](https://community.crewai.com/t/can-ai-agents-help-small-businesses-answer-repetitive-customer-questions/7673 "2026-09-15T17:09:41Z")

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Hi everyone, I’ve been exploring CrewAI for practical business use cases beyond software development. One area I find interesting is helping small local businesses answer repetitive customer questions automatically. Cu…

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## [Can your CrewAI agent spend money without your permission?](https://community.crewai.com/t/can-your-crewai-agent-spend-money-without-your-permission/7566)

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**Author:** [@Billionaire664](https://community.crewai.com/u/Billionaire664)\
**Replies:** 4\
**Last updated:** [August 3, 2026, 10:05am UTC](https://community.crewai.com/t/can-your-crewai-agent-spend-money-without-your-permission/7566 "2026-08-03T10:05:37Z")

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Your CrewAI agent can browse the web, write code, and call APIs. Can it spend $500 without your permission? If you have not explicitly set spending limits and an approval layer, the answer is probably yes. Curious ho…

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## [How do you track LLM cost per customer for CrewAI workflows?](https://community.crewai.com/t/how-do-you-track-llm-cost-per-customer-for-crewai-workflows/7426)

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**Author:** [@saud\_harbi](https://community.crewai.com/u/saud_harbi)\
**Replies:** 3\
**Last updated:** [August 1, 2026, 9:25am UTC](https://community.crewai.com/t/how-do-you-track-llm-cost-per-customer-for-crewai-workflows/7426 "2026-08-01T09:25:21Z")

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Has anyone here figured out how to accurately track what each customer is actually costing you in LLM and agent execution spend? I’ve been talking to a handful of founders building agent-powered SaaS on CrewAI and simil…

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## [BUG REPORT: OpenAi 5.6 family fails ALL tool-calling via native OpenAi provider](https://community.crewai.com/t/bug-report-openai-5-6-family-fails-all-tool-calling-via-native-openai-provider/7648)

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**Author:** [@d-hayes-cox](https://community.crewai.com/u/d-hayes-cox)\
**Replies:** 1\
**Last updated:** [July 17, 2026, 3:29pm UTC](https://community.crewai.com/t/bug-report-openai-5-6-family-fails-all-tool-calling-via-native-openai-provider/7648 "2026-07-17T15:29:10Z")

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Bug: OpenAI GPT-5.6 family fails ALL tool-calling via native OpenAI provider crewai version: 1.15.1 (confirmed still present as of checking 1.15.2 and 1.15.3 changelogs — neither mentions this) Summary Any Agent using a…

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## [CrewAI Content generation vs Business workflows](https://community.crewai.com/t/crewai-content-generation-vs-business-workflows/750)

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**Author:** [@zedler](https://community.crewai.com/u/zedler)\
**Replies:** 1\
**Last updated:** [July 14, 2026, 11:46am UTC](https://community.crewai.com/t/crewai-content-generation-vs-business-workflows/750 "2026-07-14T11:46:17Z")

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Dear CrewAI Folks, I loved the simplicity of CrewAI. I have a question for you. Is CrewAI meant only for content genration agentic flows?. Can i use it for business workflows where i have transactions. Why i am asking th…

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## [Course Videos not working on laptop and mobile](https://community.crewai.com/t/course-videos-not-working-on-laptop-and-mobile/7621)

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**Author:** [@Shubaib\_Uddin](https://community.crewai.com/u/Shubaib_Uddin)\
**Replies:** 0\
**Last updated:** [July 9, 2026, 8:57am UTC](https://community.crewai.com/t/course-videos-not-working-on-laptop-and-mobile/7621 "2026-07-09T08:57:20Z")

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Hello support team, I’m having trouble playing the course videos on the CrewAI platform. I’ve tried logging in on both my laptop and my mobile phone, but they still don’t work. Could you please help me resolve this is…

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## [UnicodeDecodeError: ‘utf-8’ codec can’t decode byte 0x97 in position 1496: invalid start byte crewai 1.15.1 error:-An error occurred while running the flow: Command ‘\[‘uv’, ‘run’, ‘kickoff’\]’ returned non-zero exit status 1 : RESOLVED](https://community.crewai.com/t/unicodedecodeerror-utf-8-codec-can-t-decode-byte-0x97-in-position-1496-invalid-start-byte-crewai-1-15-1-error-an-error-occurred-while-running-the-flow-command-uv-run-kickoff-returned-non-zero-exit-status-1-resolved/7608)

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**Author:** [@Debasish](https://community.crewai.com/u/Debasish)\
**Replies:** 1\
**Last updated:** [June 30, 2026, 3:30am UTC](https://community.crewai.com/t/unicodedecodeerror-utf-8-codec-can-t-decode-byte-0x97-in-position-1496-invalid-start-byte-crewai-1-15-1-error-an-error-occurred-while-running-the-flow-command-uv-run-kickoff-returned-non-zero-exit-status-1-resolved/7608 "2026-06-30T03:30:48Z")

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Hi eveyone I am using :- i)crewai 1.15.1 ii)ollama3.2 (local LLM) iii)windows 11 before using the crewai run command , i execute the command:- ollama pull llama3.2 to start the ollama ai and also confirmed it by o…

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## [OPENAI\_API\_KEY error 401](https://community.crewai.com/t/openai-api-key-error-401/7596)

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**Author:** [@Elan](https://community.crewai.com/u/Elan)\
**Replies:** 1\
**Last updated:** [June 24, 2026, 2:41pm UTC](https://community.crewai.com/t/openai-api-key-error-401/7596 "2026-06-24T14:41:16Z")

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I have placed the API key in the .env file. But acter running crewai run I get the following error: openai.AuthenticationError: Error code: 401 - {‘error’: {‘message’: 'Incorrect API key provided: your\_key. I can see m…

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## [Deploy ECS Cluster and Service](https://community.crewai.com/t/deploy-ecs-cluster-and-service/4281)

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**Author:** [@Sen](https://community.crewai.com/u/Sen)\
**Replies:** 3\
**Last updated:** [May 29, 2026, 7:59pm UTC](https://community.crewai.com/t/deploy-ecs-cluster-and-service/4281 "2026-05-29T19:59:03Z")

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Hello, I get this message error every time I want to create a crew from crewai entreprise : Error: Ansible playbook failed: PLAY \[Deploy ECS Cluster and Service\] \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* TASK \[Debug va…

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## [How do you test if an agent really completed a task?](https://community.crewai.com/t/how-do-you-test-if-an-agent-really-completed-a-task/7536)

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**Author:** [@productmakerjason](https://community.crewai.com/u/productmakerjason)\
**Replies:** 0\
**Last updated:** [May 25, 2026, 4:54pm UTC](https://community.crewai.com/t/how-do-you-test-if-an-agent-really-completed-a-task/7536 "2026-05-25T16:54:58Z")

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Hey everyone, beginner question. I’m still learning how people test CrewAI / multi-agent workflows properly, so sorry if this is basic. How do you usually check whether an agent actually completed a task, rather than j…

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## [Does CrewAI work with Python 3.14.5 in Docker even though official support is \<3.14?](https://community.crewai.com/t/does-crewai-work-with-python-3-14-5-in-docker-even-though-official-support-is-3-14/7534)

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**Author:** [@Koushik\_Sagar\_s](https://community.crewai.com/u/Koushik_Sagar_s)\
**Replies:** 0\
**Last updated:** [May 25, 2026, 10:17am UTC](https://community.crewai.com/t/does-crewai-work-with-python-3-14-5-in-docker-even-though-official-support-is-3-14/7534 "2026-05-25T10:17:59Z")

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Hi CrewAI community, I understand that the latest CrewAI officially supports: Python \>=3.10 and \<3.14 However, our existing Docker base image is already built on: Python 3.14 series i am trying to understand whether…

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## [Introducing AgentLantern, an open-source tool for CrewAI](https://community.crewai.com/t/introducing-agentlantern-an-open-source-tool-for-crewai/7533)

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**Author:** [@brellsanwouo](https://community.crewai.com/u/brellsanwouo)\
**Replies:** 0\
**Last updated:** [May 22, 2026, 11:26am UTC](https://community.crewai.com/t/introducing-agentlantern-an-open-source-tool-for-crewai/7533 "2026-05-22T11:26:42Z")

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Hi everyone, I’m building AgentLantern, an open-source devtool for CrewAI projects. The goal is to make CrewAI-based projects easier to understand, document, analyze, and visualize, especially when the project starts t…

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## [My first install, get program not found](https://community.crewai.com/t/my-first-install-get-program-not-found/7530)

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**Author:** [@Ruid](https://community.crewai.com/u/Ruid)\
**Replies:** 0\
**Last updated:** [May 21, 2026, 6:35pm UTC](https://community.crewai.com/t/my-first-install-get-program-not-found/7530 "2026-05-21T18:35:35Z")

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## [Help with crewai tools error](https://community.crewai.com/t/help-with-crewai-tools-error/7170)

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**Author:** [@Nouser](https://community.crewai.com/u/Nouser)\
**Replies:** 1\
**Last updated:** [May 21, 2026, 7:22am UTC](https://community.crewai.com/t/help-with-crewai-tools-error/7170 "2026-05-21T07:22:46Z")

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Hi, I am trying to install CrewAI tools for learning purposes but am encountering the error below. When I attempt to resolve it, the CrewAI version gets downgraded to 0.108.0, which is not the version I want to use. Cou…

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## [Error when trying to invoke crewai in Cursor](https://community.crewai.com/t/error-when-trying-to-invoke-crewai-in-cursor/7528)

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**Author:** [@jkrim](https://community.crewai.com/u/jkrim)\
**Replies:** 0\
**Last updated:** [May 20, 2026, 4:43pm UTC](https://community.crewai.com/t/error-when-trying-to-invoke-crewai-in-cursor/7528 "2026-05-20T16:43:30Z")

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When I try to run a project in Cursor (Windows) I get this: crewai run OPENSSL\_Uplink(00007FFE6AB7AC60,08): no OPENSSL\_Applink

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## [Reset of my Enterprise Action Auth Token](https://community.crewai.com/t/reset-of-my-enterprise-action-auth-token/7509)

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**Author:** [@OKES](https://community.crewai.com/u/OKES)\
**Replies:** 0\
**Last updated:** [May 14, 2026, 6:44pm UTC](https://community.crewai.com/t/reset-of-my-enterprise-action-auth-token/7509 "2026-05-14T18:44:22Z")

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I need to request an immediate reset of my Enterprise Action Auth Token. The token was accidentally exposed publicly, and I need it invalidated and replaced with a new one as soon as possible. I cannot find an option in…

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## [Testing tasks in isolation](https://community.crewai.com/t/testing-tasks-in-isolation/7470)

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**Author:** [@kalfa](https://community.crewai.com/u/kalfa)\
**Replies:** 0\
**Last updated:** [April 17, 2026, 1:37pm UTC](https://community.crewai.com/t/testing-tasks-in-isolation/7470 "2026-04-17T13:37:58Z")

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I am trying to do some task test in isolation. That’s to say determine\_schema: description: \> ... expected\_output: \> ... context: - input\_task agent: query\_manager I want to fake input\_task, so tha…

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## [Evaluating limits of processing agents: handling large datasets without heavy reliance on tools in CrewAI](https://community.crewai.com/t/evaluating-limits-of-processing-agents-handling-large-datasets-without-heavy-reliance-on-tools-in-crewai/7462)

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**Author:** [@Jamil\_Andi](https://community.crewai.com/u/Jamil_Andi)\
**Replies:** 0\
**Last updated:** [April 14, 2026, 5:12am UTC](https://community.crewai.com/t/evaluating-limits-of-processing-agents-handling-large-datasets-without-heavy-reliance-on-tools-in-crewai/7462 "2026-04-14T05:12:31Z")

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Post Content: I am developing an agent using CrewAI as part of a research project aimed at evaluating the real capabilities of autonomous agents. The goal is to design an agent that can: receive a complete dataset (…

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## [CrewAi badge not received!](https://community.crewai.com/t/crewai-badge-not-received/7461)

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**Author:** [@Lovish\_Kumar](https://community.crewai.com/u/Lovish_Kumar)\
**Replies:** 0\
**Last updated:** [April 12, 2026, 5:37pm UTC](https://community.crewai.com/t/crewai-badge-not-received/7461 "2026-04-12T17:37:09Z")

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Hi team, I completed the DeepLearning.AI course Multi AI Agent Systems with crewAI on April 7, 2026 and submitted the badge request form with my completion screenshot, but I still have not received the badge email after …

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## [\[Question\] Are parallel \`@listen(start\_event)\` handlers expected to mutate shared state deterministically?](https://community.crewai.com/t/question-are-parallel-listen-start-event-handlers-expected-to-mutate-shared-state-deterministically/7454)

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**Author:** [@zc\_Liu](https://community.crewai.com/u/zc_Liu)\
**Replies:** 0\
**Last updated:** [April 8, 2026, 9:15am UTC](https://community.crewai.com/t/question-are-parallel-listen-start-event-handlers-expected-to-mutate-shared-state-deterministically/7454 "2026-04-08T09:15:06Z")

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Hi team — I’m trying to understand the intended semantics for shared state mutation in Flows when multiple listeners are triggered in parallel from the same start event. The docs describe state management as the backbon…

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## [Badge for deeplearning.ai](https://community.crewai.com/t/badge-for-deeplearning-ai/612)

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**Author:** [@Youssef](https://community.crewai.com/u/Youssef)\
**Replies:** 31\
**Last updated:** [April 7, 2026, 2:38am UTC](https://community.crewai.com/t/badge-for-deeplearning-ai/612 "2026-04-07T02:38:44Z")

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Hi Team, Thank you for your wonderful course on deeplearning.ai platform. I finished the course and requested the badge but still did not get any email. Does it take a lot of time to get them reviewed ? thanks

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## [CrewAI HubSpot connection oauth failure](https://community.crewai.com/t/crewai-hubspot-connection-oauth-failure/7408)

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**Author:** [@Trung\_Nguyen](https://community.crewai.com/u/Trung_Nguyen)\
**Replies:** 2\
**Last updated:** [March 17, 2026, 4:09pm UTC](https://community.crewai.com/t/crewai-hubspot-connection-oauth-failure/7408 "2026-03-17T16:09:07Z")

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I’m using CrewAI Studio to build out my agent. And one of the thing it needs is a HubSpot connection. When I tried to connect via OAuth, it’s erroring out on HubSpot with this message, “Couldn’t complete the connection …

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## [Same CrewAI Endpoint Returns Incorrect Output When Called from AWS Servers / Product UI](https://community.crewai.com/t/same-crewai-endpoint-returns-incorrect-output-when-called-from-aws-servers-product-ui/7407)

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**Author:** [@Srushti\_Zope](https://community.crewai.com/u/Srushti_Zope)\
**Replies:** 0\
**Last updated:** [March 16, 2026, 2:05pm UTC](https://community.crewai.com/t/same-crewai-endpoint-returns-incorrect-output-when-called-from-aws-servers-product-ui/7407 "2026-03-16T14:05:41Z")

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Same CrewAI Endpoint Returns Incorrect Output When Called from AWS / Product UI — Works Fine from Postman We’re running a sequential CrewAI pipeline (7 tasks, 2 agents, TXTSearchTool for RAG over 2 text files, Claude vi…

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## [Tool issue with version 1.10.1](https://community.crewai.com/t/tool-issue-with-version-1-10-1/7373)

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**Author:** [@SG391](https://community.crewai.com/u/SG391)\
**Replies:** 4\
**Last updated:** [March 12, 2026, 7:54am UTC](https://community.crewai.com/t/tool-issue-with-version-1-10-1/7373 "2026-03-12T07:54:08Z")

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HI All, I am having issue with using tools in version 1.10.1. It works perfectly in version 1.9.3… Here is my code: base\_report\_tool = TXTSearchTool(txt=temp\_file\_path,config=text\_tool\_config) @tool(“search\_report”) …

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