# Crewai login fails

**URL:** <https://community.crewai.com/t/crewai-login-fails/7303>\
**Category:** CrewAI Community Support\
**Created:** [January 16, 2026, 12:03am UTC](https://community.crewai.com/t/crewai-login-fails/7303 "2026-01-16T00:03:56Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![testingcrew](https://avatars.discourse-cdn.com/v4/letter/t/e5b9ba/32.png) [@testingcrew](https://community.crewai.com/u/testingcrew)\
**Post date:** [January 16, 2026, 12:03am UTC](https://community.crewai.com/t/crewai-login-fails/7303/1 "2026-01-16T00:03:56Z")

</div>

I’m on OSX 26.2 (Apple M1 Max) and crewai-tools 1.81 with python 3.11.3.

When I run `crewai login`, I can click on the code in the browser and it shows “You are all set”. But I also get error messages in the CLI (see trace below).

The login doesn’t seem to succeed, because a command like `crewai deploy create` results in this message.

`Please sign up/login to CrewAI+ before using the CLI.`  
`Run ‘crewai login’ to sign up/login.`

I’ve reviewed the forum for similar messages. I could not find any message that combines the type of error in the trace with a login failure.

Start of trace:

`Waiting for authentication… Traceback (most recent call last):`  
`File “/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/urllib/request.py”, line 1348, in do_open`  
`h.request(req.get_method(), req.selector, req.data, headers,`  
`File “/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/http/client.py”, line 1283, in request`  
`self._send_request(method, url, body, headers, encode_chunked)`  
`File “/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/http/client.py”, line 1329, in _send_request`  
`self.endheaders(body, encode_chunked=encode_chunked)`  
`File “/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/http/client.py”, line 1278, in endheaders`  
`self._send_output(message_body, encode_chunked=encode_chunked)`  
`File “/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/http/client.py”, line 1038, in _send_output`  
`self.send(msg)`  
`File “/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/http/client.py”, line 976, in send`  
`self.connect()`  
`File “/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/http/client.py”, line 1455, in connect`  
`self.sock = self._context.wrap_socket(self.sock,`  
`^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^`  
`File “/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/ssl.py”, line 517, in wrap_socket`  
`return self.sslsocket_class._create(`  
`^^^^^^^^^^^^^^^^^^^^^^^^^^^^^`  
`File “/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/ssl.py”, line 1075, in _create`  
`self.do_handshake()`  
`File “/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/ssl.py”, line 1346, in do_handshake`  
`self._sslobj.do_handshake()`  
`ssl.SSLCertVerificationError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1002)`

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<div class="post-metadata">

**Author:** ![Tony\_Wood](https://sea1.discourse-cdn.com/flex025/user_avatar/community.crewai.com/tony_wood/32/1876_2.png) [@Tony\_Wood](https://community.crewai.com/u/Tony_Wood)\
**Post date:** [January 21, 2026, 8:07am UTC](https://community.crewai.com/t/crewai-login-fails/7303/2 "2026-01-21T08:07:07Z")

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Good idea to ask the [crewai.com](http://crewai.com) website for help here. But looks like a local certification issue

unable to get local issuer certificate (\_ssl.c:1002)

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<div class="post-metadata">

**Author:** ![testingcrew](https://avatars.discourse-cdn.com/v4/letter/t/e5b9ba/32.png) [@testingcrew](https://community.crewai.com/u/testingcrew)\
**Post date:** [February 2, 2026, 10:19am UTC](https://community.crewai.com/t/crewai-login-fails/7303/3 "2026-02-02T10:19:03Z")

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Indeed a local OSX/Python issue, thanks! Resolved by running /Applications/Python\ 3.11/Install\ Certificates.command (adjust version name as needed).

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex025/uploads/crewai/original/1X/ecda97e72f77c7100e0a761444b1c991925cc789.png) [@system](https://community.crewai.com/u/system)\
**Post date:** [February 3, 2026, 10:19am UTC](https://community.crewai.com/t/crewai-login-fails/7303/4 "2026-02-03T10:19:38Z")

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Closed on February 3, 2026, 10:19am UTC

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