Hey guys earlier this week i finished Salesforce’s Agentblazer Champion course. As part of the training, the Trailhead walked me through creating an agent for a hotel receptionist that would
- talk to a hotel guest that was checking in 2) create an event record of the guest checking into their room 3) send a welcome email to the guest
it took 95 interactions (162 interactions if including data setup)
I wanted to see how hard it would be to replicate the same functionality with CrewAI; for the sake of simplicity I just set up a quick Excel spreadsheet with columns for: Guest Name, Reservation Date, and Check-In Status
I selected “Build in Studio”
In response to the Crew Assist asking me what automation I wanted to build I typed in the prompt:
“check in a hotel guest and create a customer record and send a welcome email”
CrewAI automatically created three agents:
a Check-In Coordinator
a Spreadsheet Updater
Email Dispatch Specialist
i then clicked on Generate Crew Plan and got a very cool flow showing the responsibilities of each agent, with the option to Deploy Crew and Download Code
Is CrewAI really that easy? i’m not a coder… how can i test this to showcase that i have replicated the functionality of Salesforce in CrewAI with a single plain-English prompt?